Experienced in:

Leading design

User experience design

Design systems

Wireframes and prototypes

Art direction

Branding and identity systems

Content and copywriting

Campaign development

Information architecture

Leading products

Market and user research

Product-market fit validation

Developing roadmaps

Requirements gathering

Prioritization 

User stories

Sprint planning

Product design

Leading teams

Design thinking + ideation sessions

Recruitment and hiring

Mentoring

Workshop facilitation

Product strategy development

UX and design strategy development

Marketing strategy development

Forecasting and future planning


I was working on the redesign of a website that has a login portal where users can search and apply for jobs, save jobs, create a profile, and more. I needed to design every single interaction that a user could take within the portal, and document the user flows for IT, who was building the experience.

Prototyping user stories and UX/UI for a login portal

A few screens from the documentation for IT

DESIGNING THE SOLUTION

Focusing only on the candidate portal experience, I started by documenting every interaction that a user may need to take. This included signing in, signing out, applying for a job while signed in, applying for a job while not signed in, applying for a job for the first time, saving a job for the first time, saving a job for the second time, etc. 


I also mapped out every possible flow or journey that a user could take, to ensure nothing was left out. After approval, all of these interactions and screens were then designed in Figma, prototyped in InVision, and documented in a PDF of user flows which was handed off to IT. 

A few screens from the process

WHAT COULD HAVE BEEN DONE DIFFERENTLY

In an ideal world, this would have been a much more collaborative, iterative and agile design process. Working in a silo left a lot of questions from IT during bulid. As I was also off the project at that time, many interactions were not developed as planned. 

Don't stop there! Continue on to another case study.

UX and Design Leadership
Director of Product Design at PeopleReady

Brooklyn, NY | Remote

Lacey Selvagn