Nearly 10 years of experience in:

Marketing and Graphic Design

Art direction

Branding 

Identity systems

Print design

Content + copywriting

Marketing strategies

Campaign development

Design Management

Mentoring

Workshop facilitation

Design sprints

Recruiting, hiring, and onboarding

Teambuilding exercises

Forecasting

Project management

User Experience and Product Design

Design thinking + ideation

Roadmapping

User research

Information architecture

Wireframing

UI + visual design 

Prototyping

Testing + CRO

I was working on the redesign of a website that has a login portal where users can search and apply for jobs, save jobs, create a profile, and more. I needed to design every single interaction that a user could take within the portal, and document the user flows for IT, who was building the experience.

Prototyping user stories and UX/UI for a login portal

A few screens from the documentation for IT

DESIGNING THE SOLUTION

Focusing only on the candidate portal experience, I started by documenting every interaction that a user may need to take. This included signing in, signing out, applying for a job while signed in, applying for a job while not signed in, applying for a job for the first time, saving a job for the first time, saving a job for the second time, etc. 


I also mapped out every possible flow or journey that a user could take, to ensure nothing was left out. After approval, all of these interactions and screens were then designed in Figma, prototyped in InVision, and documented in a PDF of user flows which was handed off to IT. 

A few screens from the process

WHAT COULD HAVE BEEN DONE DIFFERENTLY

In an ideal world, this would have been a much more collaborative, iterative and agile design process. Working in a silo left a lot of questions from IT during bulid. As I was also off the project at that time, many interactions were not developed as planned. 

Don't stop there! Continue on to another case study.

Lacey Selvagn
UX and Design Director