Marketing and Graphic Design
Content + copywriting
Recruiting, hiring, and onboarding
User Experience and Product Design
Design thinking + ideation
UI + visual design
Testing + CRO
A few screens from the documentation for IT
DESIGNING THE SOLUTION
Focusing only on the candidate portal experience, I started by documenting every interaction that a user may need to take. This included signing in, signing out, applying for a job while signed in, applying for a job while not signed in, applying for a job for the first time, saving a job for the first time, saving a job for the second time, etc.
I also mapped out every possible flow or journey that a user could take, to ensure nothing was left out. After approval, all of these interactions and screens were then designed in Figma, prototyped in InVision, and documented in a PDF of user flows which was handed off to IT.
A few screens from the process
WHAT COULD HAVE BEEN DONE DIFFERENTLY
In an ideal world, this would have been a much more collaborative, iterative and agile design process. Working in a silo left a lot of questions from IT during bulid. As I was also off the project at that time, many interactions were not developed as planned.
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